Caterpillar | IT Analyst Applications | Apply now

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you’re joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don’t just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

About Caterpillar

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed to and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

Your Impact Shapes the World at Caterpillar Inc

When you join Caterpillar, you’re joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don’t just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Job Description :-

Job Summary

We are seeking a skilled IT Analyst Applications to join India CoE-Integration & Engg CAT IT Division .The Snowflake Administrator is an entry-level platform administration role that supports secure, reliable, and scalable Snowflake operations. The role focuses on access management and provisioning, user communication forum management, environment readiness, and on-call support for data replication. The administrator follows documented procedures, works closely with senior platform team members, and builds new skills as the Snowflake platform grows.

The preference for this role is to be based out of Bangalore – Caterpillar PSN

What you will do

• Access management and provisioning: Process approved requests for users, roles, and data access; validate required information; apply documented role-based access standards; and maintain accurate evidence of completed changes.
• User lifecycle support: Assist with onboarding, role changes, access removal, and routine account troubleshooting while escalating exceptions or elevated-access decisions.
• User communication forum management: Coordinate Snowflake user forums and communication channels, publish service updates and planned maintenance notices, organize questions, and route issues to the appropriate subject-matter expert.
• Environment readiness: Complete readiness checklists for development, test, and production activities; verify access, objects, scripts, documentation, and support coverage before scheduled changes or releases.
• Data replication support: Participate in the on-call rotation, monitor replication health and alerts, perform approved first-level recovery steps, collect diagnostic details, and escalate significant incidents.
• GitHub and change practices: Use GitHub to maintain scripts, configuration, runbooks, and documentation; follow review, approval, and version-control procedures.
• Operational documentation: Create and update support procedures, knowledge articles, request records, readiness checklists, and incident notes.
• Continuous learning: Build Snowflake administration knowledge through training, job shadowing, and hands-on assignments, and take on broader responsibilities as capability develops.
• Collaboration and service: Communicate clearly with users and technical partners, provide timely status updates, and contribute to a responsive, customer-focused support experience.

What you will have

• Bachelor’s degree in information technology, computer science, data, engineering, or a related field, or equivalent practical experience.
• Foundational understanding of databases, cloud platforms, identity and access concepts, or data operations.
• Basic SQL skills and the ability to learn Snowflake administration tasks using documented procedures.
• Basic familiarity with Git or GitHub, including repositories, branches, pull requests, and version-controlled documentation.
• Strong attention to detail and the ability to follow security, approval, change-management, and audit requirements.
• Clear written and verbal communication, customer-service orientation, and comfort supporting users through shared forums and support channels.
• Ability to troubleshoot routine issues, gather relevant evidence, document actions, and escalate appropriately.
• Willingness to participate in an on-call rotation for data replication support after training and readiness validation.
• Curiosity, adaptability, and a demonstrated commitment to learning new Snowflake capabilities as the platform scales.
• This position requires candidate to work a 5-day -a -week schedule in the office.

Skills desired:

Core Application Systems: Knowledge of major production application systems used for delivery of services to internal and external clients; ability to leverage major production application systems in diverse situations.
Level Basic Understanding:
• Describes basic elements and benefits of core applications supported by own area.
• Names the organization’s core application systems.
• Names major business functions and services supported by core applications.
• Locates and uses relevant documentation for core applications.

Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Level Basic Understanding:
• Explains the value of a disciplined approach to problem solving.
• Describes problem reporting and escalation practices.
• Utilizes accepted procedures for problem analysis and resolution.
• Identifies key aspects of problem-solving techniques used in own area.

Application Design, Architecture: Knowledge of application design and architecture principles and practices; ability to utilize application design methodologies, tools, and techniques to convert business requirements and logical models into a technical application design.
Level Basic Understanding:
• Describes the role of design patterns and principles in application design and architecture.
• Identifies the basic components of an application design.
• Lists common application architecture styles, such as monolithic, microservices, and event-driven architecture.
• Explains the importance of scalability, security, and performance in application design and architecture.
Implementation: Knowledge of how to run applications for organizations; ability to implement application software within an organization and help end-users perform specific tasks (ex: accounting or graphic design).
Level Basic Understanding:
• Cites specific types of application software and their usage within an organization.
• Identifies problems commonly associated with application implementation.
• Lists main application software and vendors in the market place.
• Describes the general processes and policies of application implementation.

Requirements Analysis: Knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project.
Level Basic Understanding:
• Cites examples of functional and non-functional requirements.
• Describes basic concepts and major activities associated with requirements analysis.
• Explains the life cycle context and scope of requirements analysis.
• Explains the structure and components of effective requirements analysis documents.

System and Technology Integration: Knowledge of the features and facilities of systems; ability to integrate and communicate among applications, databases and technology platforms.
Level Basic Understanding:
• Describes the basic concepts and issues of system and technology integration.
• Illustrates the risks and benefits of technology integration projects.
• Discusses major software, hardware or application integration initiatives and plans.
• Explains system integration initiatives in own environment.

System Testing: Knowledge of system and software testing; ability to design, plan and execute system testing strategies and tactics to ensure the quality of software at all stages of the system life cycle.
Level Basic Understanding:
• Describes major components of system testing used by the organization.
• Documents the standard processes and procedures involved in system testing.
• Explains the importance of thorough system testing prior to implementation.
• Identifies common errors that occur in standard system testing activities.

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