Wipro | Trainee- Manual Testing | Walk-in (Face to Face)

Wipro Recruitment 2026

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Job Role: Associate

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Qualification: Graduate Degree

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CTC/Salary: INR 5-8 LPA (Expected)

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Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs

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– Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/clientUndertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training

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Support process by managing transactions as per required quality standards – Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner – Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue – Update own availability in the RAVE system to ensure productivity of the process – Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions

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To Apply Click On the "Apply Now" Button Below

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