Responsibilities:-– Provide specialized service support for VIP users.– Responsible for writing documents related to system operation and maintenance, updating, and optimizing the knowledge base and workflow.– Rapidly locate and solve system failures, analyze the causes of failures, and specify preventive measures. For complex problems, be able to quickly organize the attack.
Responsibilities:-– Provide specialized service support for VIP users.– Responsible for writing documents related to system operation and maintenance, updating, and optimizing the knowledge base and workflow.– Rapidly locate and solve system failures, analyze the causes of failures, and specify preventive measures. For complex problems, be able to quickly organize the attack.
Required Skills :-– Responsible for daily operation and maintenance work, such as: Windows OS, Office365 field, AD field.– Application of desktop network related skills (wired, wireless, VPN connection, etc.), configuration and debugging of small network devices (router, HUB).– Account management support.
Required Skills :-– Responsible for daily operation and maintenance work, such as: Windows OS, Office365 field, AD field.– Application of desktop network related skills (wired, wireless, VPN connection, etc.), configuration and debugging of small network devices (router, HUB).– Account management support.