Altera Recruitment 2026

About Altera: A global healthcare IT innovator, Altera Digital Health develops and elevates technology to connect and inspire healthier communities. Our platform approach to our solutions is changing the way healthcare is delivered. By keeping the human user at the center of our design methodology, we are supporting caregivers and helping patients meet and exceed their wellness goals. Together, with our clients, we’re driving a new era of healthcare.

Job Role: Associate Systems Support Engineer

Qualification: Bachelor’s degree

Experience: 1-3 years

Key Responsibilities – Monitor the performance and availability of applications and infrastructure using tools such as AppDynamics, LogicMonitor, and Azure Monitor. – Conduct regular health checks and performance tuning of SQL databases to ensure optimal operation. – Oversee the functionality and performance of Windows servers and IIS, applying necessary configurations and updates as needed. – Monitor interface subsystems to ensure seamless data flow and connectivity between systems. – Provide first-level support for system incidents, diagnosing issues and escalating problems to higher-level engineering teams when necessary.

Key Requirements – Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent work experience. – 1-3 years of experience in a systems monitoring and support role. – Familiarity with application performance monitoring tools such as AppDynamics, LogicMonitor, and Azure Monitor.

Preferred Qualifications – Understanding of monitoring tools like AppDynamics and LogicMonitor. – Understanding of healthcare application is an added advantage. – Knowledge of ITIL best practices and frameworks.

Job Location: Work From Home

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