Red Hat Company Hiring For Technical Support Engineer | Freshers/Experienced are eligible to apply for the job role and organizing an off campus recruitment drive. Below are the Job description, Eligibility, and Other details.
Job Description :-
| Company Name: | Red Hat |
| Job Role: | Technical Support Engineer |
| Qualification: | Bachelor’s degree |
| Experience: | Freshers/Experienced |
| Batch: | 2020/2021/2022/2023/2024 |
| Location: | Pune, India |
| CTC/Salary: | INR 5.5-8 LPA (Expected) |
What will you do
- Provide technical support to Red Hat enterprise customers
- Work with Red Hat enterprise customers across the globe on 24×7 basis that requires one to work in different shifts periodically
- Diagnose problems, troubleshoot customer issues, and develop solutions to technical issues
- Exceed customer expectations by providing outstanding customer service
- Consult and develop relationships with in-house engineers and developers to promote creative solutions and improve customer satisfaction
- Contribute to the global Red Hat knowledge management system while working on customer issues
What will you bring
- Linux experience in the enterprise sector, with excellent administration skills
- Thorough knowledge of the Linux kernel, networking, memory management, OpenShift, Containers, CICD, jenkins & core kubernetes.
- Excellent troubleshooting skills, and a passion for problem solving and investigation
- Ability to work with conflicting priorities, take initiative, and maintain a customer-centric focus
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