NTT DATA Company Hiring For Helpdesk Associate | Freshers are eligible to apply for the job role and organizing an off campus recruitment drive. Below are the Job description, Eligibility, and Other details.
Job Description :-
| Company Name: | NTT DATA |
| Job Role: | Helpdesk Associate |
| Qualification: | Bachelor’s/Master’s Degree |
| Experience: | Freshers/Experienced |
| Batch: | 2020/2021/2022/2023/2024 |
| Location: | Bangalore, India |
| CTC/Salary: | INR 5-8 LPA (Expected) |
Requirements:
- Helpdesk Associate at Grade-4 position in Service Desk
- Must be a Graduate.
- Good communication skills with 6+ months of international calling experience
- Ability to work independently
- Adhere to organizational policies and procedures
- Must possess excellent customer handling skills
- Should be comfortable to work in rotational shift.
- Excellent Verbal Communication skills.
- Good communication (demonstrate strong reading comprehension, writing and verbal skills) in English and Polish.
Job description:
- Provide L1 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat.
- Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure.
- Good troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc.
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