Microsoft Company Hiring For Technical Support Engineering Intern | Freshers are eligible to apply for the job role and organizing an off campus recruitment drive. Below are the Job description, Eligibility, and Other details.
Microsoft Description :-
| Company Name: | Microsoft |
| Job Role: | Technical Support Engineering Intern |
| Qualification: | Bachelor’s Degree |
| Experience: | Freshers |
| Batch: | 2022/2023/2024 |
| Location: | Multiple Location |
| CTC/Salary: | INR 4.5-7 LPA (Expected) |
Eligibility / Qualification:-
- Currently pursuing a Bachelor’s Degree in Computer Science, Information Technology (IT), or related field
- Must have at least 1 semester/term remaining following the completion of the internship
Responsibilities:-
- Reviews issues and contacts customers to understand issue. Ensures customers stay informed as to the status/solution of their issue. Utilizes troubleshooting tools (e.g., event logs, performance traces) to help resolve customer issues.
- Analyzes problems and develops solutions to meet customer needs using log analysis and other proprietary tools.
Required Skills :-
- Collaborates on cross-team and cross-product technical issues by working with resources from other groups as needed to resolve moderately complex customer issues.
- Provides feedback to improve products to more senior engineers or technical advisors.
- Attends case triage meetings and/or case discussions to collaborate and share ideas to resolve problems.
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