Genpact Hiring | Process Associate / Process Developer – Underwriting

About Genpact

At Genpact, we don’t just adapt to change — we drive it. Powered by AI, digital innovation, and advanced technology solutions, we help global enterprises transform at scale. From large-scale AI models to agentic automation, our AI Gigafactory is leading the way in solving real-world business challenges.

As an advanced technology services company (NYSE: G), Genpact delivers lasting value across industries with deep business expertise, operational excellence, and innovative solutions. Driven by curiosity, courage, and innovation, we help businesses stay ahead in an ever-evolving world.

Learn more at genpact.com and connect with us on LinkedIn, YouTube, X, and Facebook.

Role: Process Associate / Process Developer – Underwriting

We are looking for talented individuals to join our Underwriting team as Process Associates. This role is ideal for candidates with strong processing skills, attention to detail, and a customer-first approach. The position requires flexibility, adaptability, and the ability to thrive in a fast-paced, dynamic environment.

Job Description :-

Key Responsibilities

• Review submission requests to validate accuracy against referral guidelines; escalate exceptions to underwriters for approval.
• Update client systems in alignment with standard operating procedures (SOPs) and defined guidelines.
• Meet agreed turnaround time (TAT) and maintain document quality as per service standards.
• Manage registration tasks, update workflow systems, and send confirmations to relevant stakeholders.
• Deliver exceptional customer service to underwriters, operations staff, and cross-functional teams across regions.
• Research, troubleshoot, and resolve queries using internal resources effectively.

Minimum Qualifications / Skills

• Graduate or Postgraduate degree in any discipline.
• Strong problem-solving and analytical skills.
• Ability to interpret, validate, and compile information from multiple sources.
• Team-oriented with sound judgment and decision-making abilities.
• Consistent track record of meeting accuracy and timeliness benchmarks.
• Excellent written and verbal communication in English.

Preferred Qualifications / Skills

• Prior experience in Property and Casualty (P&C) insurance.
• Intermediate proficiency in MS Excel and MS Word.
• Ability to adapt quickly and perform effectively in flexible shifts throughout the year.

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Why Join Genpact?

• Be part of a global leader in AI-driven transformation.
• Opportunity to work with cutting-edge technology solutions.
• Collaborative and dynamic work culture.
• Learn, grow, and make an impact in the insurance underwriting domain.