Customer Service Representative – Entry-Level IT Support | Kyndryl Careers

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Job Description :-
Company Name:Kyndryl
Job Role:Customer Service Associate
Experience:Freshers
Location:Bangalore, India
CTC/Salary:INR 4-8 LPA (Expected)

Location: Bangalore, Karnataka, India
Job Type: Full-time | Entry Level
Industry: Information Technology / Customer Support

Launch Your IT Career with Kyndryl – No Experience Needed!

Are you passionate about helping people solve problems and interested in kickstarting a career in tech? Join Kyndryl as a Customer Service Representative and open the door to a world of career opportunities — even without prior IT experience!

This is your chance to grow in a supportive environment while gaining exposure to various technologies, tools, and career paths. If you’re curious, people-focused, and ready to learn, this role is made for you.

What You’ll Do

As a Customer Service Representative, you’ll serve as the first point of contact for users seeking technical assistance. Your responsibilities will include:

  • Delivering exceptional support via chat, email, and Microsoft Teams
  • Solving customer issues with empathy and professionalism
  • Working with experienced team members to manage escalations
  • Learning on the job and getting hands-on with Microsoft 365, Excel, and other productivity tools
  • Gaining exposure to various career paths within Kyndryl’s IT ecosystem
  • Building your skills and certifications (e.g., Google Cloud, Microsoft Azure)

Why Join Kyndryl?

  • No tech experience required – just bring your communication skills and willingness to learn
  • Access to mentorship, training programs, and certification support
  • Fast-paced environment where you can grow professionally from day one
  • A stepping stone to roles in technical support, cloud services, or IT management

Who You Are

We’re looking for candidates who:

  • Are recent graduates (0–1 year of experience)
  • Have excellent communication and interpersonal skills
  • Are eager to learn and grow in a tech-driven environment
  • Have a customer-first mindset and problem-solving approach
  • Are collaborative, inclusive, and open to feedback

Preferred Skills

  • Familiarity with Windows, Mac, or Linux operating systems
  • Experience in help desk or customer support roles
  • Basic troubleshooting or technical knowledge
  • Proficiency in Microsoft Excel, Word, and Teams

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Your Future Starts Here

This entry-level position is more than a job—it’s a launchpad. Whether you aim to move into senior tech support, cybersecurity, cloud engineering, or project management, Kyndryl offers the growth path and support to help you get there.

Apply now to become part of a global tech leader that values learning, collaboration, and career development. Start your IT journey today with Kyndryl!

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