Conduent | Begin Your Professional Journey as a Business Systems Analyst

Join a forward-thinking organization where your analytical skills, technical acumen, and business understanding will help bridge the gap between stakeholders and IT teams. As a Business Systems Analyst, you will contribute to project planning, support operations, and play a critical role in improving system processes and service delivery.

Role Overview

This position requires formal education and relevant expertise in a professional, technical, or business-related discipline. You will apply your knowledge to perform technical tasks, support projects, and interact with cross-functional teams to solve problems, propose solutions, and enhance customer experience. This role is ideal for individuals with a foundational understanding of systems, eager to expand their skills in a collaborative environment.

Job Description :-

Company Name:	Conduent
Job Role:	Business Analyst
Experience:	Freshers/Experienced
Location:	Bangalore, INDIA
CTC/Salary:	INR 4-10 LPA (Expected)

Key Responsibilities

• Facilitate interactive working sessions between business users and IT teams to capture and define technical and functional requirements.
• Gather and analyze customer data to identify issues affecting service delivery and performance.
• Create detailed business and functional requirements documentation.
• Compile cost assessments for projects involving supplier and vendor integration.
• Recommend system/process improvements based on findings and insights.
• Generate and interpret business operations reports; develop data-driven recommendations.
• Build a well-rounded understanding of operating procedures, user systems, and compliance requirements.
• Ensure adherence to company policies and industry standards.
• Perform additional duties as required to support team and business objectives.

Candidate Profile

• Education: Bachelor’s degree in Computer Science, Business Administration, Information Technology, or a related field.
• Experience: Some professional experience in business analysis, systems operations, or project coordination preferred.
• Knowledge: Conceptual understanding of business systems, software development life cycle (SDLC), and user-centric processes.
• Skills:
  • Strong problem-solving and analytical thinking.
  • Effective verbal and written communication skills.
  • Ability to synthesize complex data into actionable insights.
  • Comfortable exchanging technical ideas and project requirements with stakeholders.
  • Familiarity with tools such as Microsoft Excel, PowerPoint, and any project management or reporting software.

Work Style and Impact

• Operates with moderate supervision and increasing autonomy.
• Impacts team success through quality, accuracy, and timeliness of deliverables.
• Offers informal guidance to new team members and collaborates effectively across departments.
• Solves routine problems using existing procedures and business acumen.

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Why Join Us?

• Be part of a collaborative environment that encourages innovation and continuous learning.
• Gain exposure to a variety of projects and technologies in a dynamic industry.
• Build your career while making a measurable impact on team and business outcomes.
• Enjoy growth opportunities with mentorship and development programs.