American Express | Entry-Level Collections Analyst – Client Account Management & Preventive Risk Control

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Job Description:

Are you a proactive and detail-oriented professional with a passion for technology, collaboration, and continuous learning? Join our team as an Entry-Level Collections Analyst, where you will play a key role in managing client accounts, resolving overdue balances, and contributing to preventive strategies to mitigate future financial risks.

This role offers a unique opportunity to gain hands-on experience in financial account management while exploring the latest in Agile methodologies, CI/CD tools, and software development practices. You will also benefit from a holistic support system aimed at your professional and personal well-being.

Job Description :-
Company:American Express
Job Role:Internship
Batches:2024/2025/2026
Degree:Bachelor’s degree
Experience:Freshers
Location:Bangalore, INDIA
CTC/Salary:INR 30K-50K/Month (Expected)

Key Responsibilities:

  • Proactively contact clients with overdue accounts to secure timely payment and settle outstanding balances.
  • Perform preventive risk management for high-exposure accounts to avoid future overdues.
  • Collaborate with internal teams to analyze account trends and identify risk patterns.
  • Support internal initiatives to streamline collections processes and improve customer experience.
  • Communicate effectively with clients and cross-functional teams, both verbally and in writing.

Required Qualifications:

  • Bachelor’s degree in Computer Science, Computer Science Engineering, or a related field.
  • Eagerness to learn and apply new technologies, industry trends, and Agile development methodologies.
  • Strong interest in application design, software testing, and technical project development.
  • A team player with collaborative work ethics and a passion for delivering impactful solutions.
  • Excellent analytical thinking with the ability to break down complex issues and manage competing priorities.
  • Strong verbal and written communication skills, with the ability to explain technical ideas to non-technical stakeholders.

Preferred Qualifications:

  • Exposure or project work related to:
    • CI/CD tools like Git, Docker, Jenkins, XL Release.
    • RESTful API design and development.
    • Front-end frameworks (React, Angular, etc.).
    • Back-end technologies (Java, Python, Node.js, etc.).

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Why Join Us?

We offer a flexible working model—onsite, hybrid, or virtual—based on your role and business requirements. In addition, we prioritize your well-being through a wide range of benefits:

  • Access to on-site wellness centers (location dependent).
  • Free and confidential counseling services through our Healthy Minds program.
  • Ongoing career development, mentorship, and training programs.
  • A culture that supports both personal and professional growth and flexibility.

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