Amazon Company Hiring For Cloud Support Associate | Freshers are eligible to apply for the job role and organizing an off campus recruitment drive. Below are the Job description, Eligibility, and Other details.
Job Description :-
| Company Name: | Amazon |
| Job Role: | Cloud Support Associate |
| Qualification: | Bachelor’s/Master’s degree |
| Experience: | Freshers(0-1yr) |
| Batch: | 2021/2022/2023/2024 |
| Location: | Bengaluru/Hyderabad, India |
| CTC/Salary: | INR 4.2-7 LPA (Expected) |
Key job responsibilities:-
First and foremost this is a customer support role – in The Cloud.
On a typical day, a Support Engineer will be primarily responsible for solving customer’s cases through a variety of customer contact channels which include telephone, email, and web/live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue.
Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives to ensure better CX and compliance with global AWS standards, practices and policies.
Career development: We promote advancement opportunities across the organization to help you meet your career goals.
Training: We have training programs to help you develop the skills required to be successful in your role.
Support engineers interested in travel have presented training or participated in focused summits across our sites or at specific AWS events.
BASIC QUALIFICATIONS:-
– 0-1 years of experience in Systems administration OR Database design and Optimization OR BigData Analysis OR Network administration OR Dev-ops. Programming / scripting experience (Java, Perl, Ruby, C#, and/or PHP)
– Troubleshooting / Support experience
– Excellent oral and written communication skills
PREFERRED QUALIFICATIONS:-
– Basics in OS concepts / Linux/Unix Systems administration (Ubuntu, CentOS, RedHat, Solaris, etc). Basic knowledge in Networking (TCP/IP, DNS) /Database
– Strong customer focus & multi-tasking skills
– Exposure to Cloud computing
– Self-starter who is excited about technology
– Ready to work in India night shift
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