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At ABB, we help industries become faster, more resource-efficient and sustainable. Here, progress is a given – for you, your team and the world. As a global market leader, we give you the right conditions to succeed. It won’t always be easy – development requires courage and strength. At ABB, you are never alone. Run what runs the world. 

This position reports to:Global Sales Support Specialist

Are you an electrical engineer or electrification professional passionate about data analysis, tool development, and digital transformation? Do you enjoy working with electrical product data, developing custom tools, and enabling smarter product selection? If so, ABB Smart Power has an exciting opportunity for you!

About the Role : Join our Product and Solution Selection Agile Team, part of ABB’s Umbrella Enabler’s Agile Unit. Our mission is to develop innovative tools and solutions that streamline product selection and empower commercial and technical operations across ABB Smart Power.

Preferred location: Finland, Sweden, India, Italy, France

Work model: hybrid

Job Description :-
Company:ABB
Job Role:Product Technical Support
Batches:2021-2025
Degree:Bachelor’s/Master’s degree
Experience:Freshers/Experienced
Location:Bangalore, India
CTC/Salary:INR 6-12 LPA (Expected)

Key Responsibilities:

  • Product Data Research: Search, collect, and analyze electrical product specifications from various sources (catalogues, websites, databases) across multiple product categories.
  • Data Analysis & Organization: Analyze, cluster, and categorize product data to support efficient product selection and cross-referencing.
  • Stakeholder Collaboration: Proactively engage with internal teams (engineering, sales, product management) to gather, clarify, and process data requirements.
  • Data Management & Accessibility: Ensure all relevant product data and materials are organized and accessible in designated portals and tools.
  • Tool Development Support: Contribute to the development and enhancement of digital tools for data querying, visualization, and cross-referencing.
  • Technical Support: Assist internal stakeholders with cross-reference requests and technical product comparisons.
  • Continuous Learning: Stay updated on new product releases and technical updates within your assigned product categories.
  • Presentation & Reporting: Prepare and deliver clear presentations and reports on findings, announcement and recommendations.

Requirements:

  • Bachelor’s degree in Electrical Engineering or a related field.
  • Strong understanding of electrical components, systems, and industry standards.
  • Experience with product databases, BOM (Bill of Materials) management, and cross-referencing tools.
  • Familiarity with competitor product catalogs and technical datasheets.
  • Proficiency in engineering and data tools (e.g., Excel, Power BI, AutoCAD, EPLAN, SAP, PLM systems, Python for data processing).
  • Ability to analyze and compare technical specifications across manufacturers.
  • Attention to detail in identifying differences in product features and compliance.
  • Strong documentation and reporting skills.
  • Ability to communicate technical findings to diverse internal audiences.
  • Creative approach to finding equivalent or alternative solutions when direct cross-references are unavailable.
  • Experience working in cross-functional, agile teams.
  • Ability to coordinate with product managers, R&D, and sales.

Preferred Qualifications:

  • Knowledge of ABB’s Smart Power & Smart Building product portfolio.
  • Advanced skills in data analysis and visualization tools (Excel, Power BI, Python).
  • Experience in tool development for product selection or data management.

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