FedEx | Data Analyst- Associate | Apply Now

📅 Applications close at 12:00 AM on the posting close date. Please ensure your application is submitted before the deadline.

Job Description

As a Business Analyst, you will collaborate with stakeholders to gather requirements, analyze processes, and translate business needs into technical specifications. You will act as a bridge between business and technology teams, support product backlog prioritization, assist with UAT, contribute to change management, and provide insights through data analysis. This role plays a key part in driving process improvements and aligning IT solutions with strategic objectives.

Job Description :-

Key Responsibilities

1. Collaborate with stakeholders to gather and document requirements, ensuring alignment with business goals.
2. Analyze existing business processes to identify gaps, inefficiencies, and improvement opportunities.
3. Translate requirements into functional specifications (user stories, use cases, acceptance criteria).
4. Serve as a liaison between business and technical teams, ensuring clear communication.
5. Support product backlog prioritization and refinement with product owners and developers.
6. Coordinate User Acceptance Testing (UAT) with stakeholders to validate solutions.
7. Assist in change management by assessing impacts, coordinating communication, and supporting training activities.
8. Analyze data to identify trends, generate insights, and support informed decision-making.
9. Proactively identify opportunities for process optimization and contribute to achieving strategic objectives.

Qualifications & Experience

Education

• Bachelor’s degree (or equivalent) in Computer Science, Electronics/Electrical Engineering, MIS, or related field.

Experience (depending on grade):

• Associate (T1): No prior experience required.
• Standard I (T2): Minimum 2 years.
• Standard II (T3): Minimum 3 years.
• Senior I (T4): Minimum 4 years.
• Senior II (T4+): Minimum 5 years.

Knowledge, Skills & Abilities

• Fluency in English (written and verbal).
• Strong analytical and problem-solving skills.
• High level of accuracy and attention to detail.
• Proficiency in Microsoft Office Suite and general PC skills.
• Strong numerical and data analysis skills.
• Excellent communication and ability to collaborate with cross-functional teams.

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