Responsibilities:-– Enable Support: Empower teams with best practices, training, and resources for effective customer assistance.– Escalation Handling & Metrics Reporting: Handle escalations, maintain accurate records, and provide insights for continuous improvement.
Responsibilities:-– Enable Support: Empower teams with best practices, training, and resources for effective customer assistance.– Escalation Handling & Metrics Reporting: Handle escalations, maintain accurate records, and provide insights for continuous improvement.