DatAvail Company Hiring For Trainee Database Administrator | Freshers(0-3yrs) are eligible to apply for the job role and organizing an off campus recruitment drive. Below are the Job description, Eligibility, and Other details.
Job Description :-
Company Name: | DatAvail |
Job Role: | Trainee Database Administrator |
Qualification: | B.E/B.Tech/ BSc/ Graduation |
Experience: | Freshers(0-3yrs) |
Batch: | 2020/2021/2022/2023/2024 pass out |
Location: | Bangalore/Hyderabad/Mumbai, India |
CTC/Salary: | Not Disclosed |
Eligibility/Qualification:-
- Typically requires a bachelor’s degree in a specified discipline
- 0-3 years of relevant work experience OR an equivalent combination of training and experience
Roles and Responsibilities:-
- Working in 24*7 support model
- Providing support in non-production and production environments.
- Technical Service Desk
- First Call Resolution (FCR)
- To assist organization in achieving 25% of FCR of the overall ticket volume
- To communicate with customers as per Datavail customer communication protocol.
- To work closely with the Shift Leads/Manager ensuring tickets are assigned appropriately & responded to within SLA’s.
- Support: Provide technical support, troubleshoot and resolve issues related to the PROD/DEV environments under supervision of Tier 2/Tier 3 DBA.
- To perform basic routine DBA activities & service requests
- To monitor customer production /development environments using various monitoring tools.
- Strong understanding of Windows Operating System
Required Knowledge/Skills :-
- Knowledge of working on Production Environment
- Knowledge of SQL Technologies will be an added advantage
- Proficiency in working on Excel, PowerPoint and Word.
- SQL Certifications would be a plus!
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